When client questions or complaints need to be escalated, they should be escalated to the Lead in the office where the client is located. Leads will escalate to Michelle Moyer as needed.
If the Lead is not available, attempt to resolve with another Cosmetic Coordinator in that office.
If you have followed the above procedure, please escalate in this order: Michelle Moyer, Sam Peck, Sara Shikhman.
Downtown Columbus - 614, 740, 937, 330
Sarah Healey (Lead)
Bob Talley (Tues/Thurs)
Polaris (Columbus, OH) - 614, 740, 937, 330
***there is no lead assigned at this time. Please escalate to Sarah Healey first, then any other lead.
Fort Lauderdale, FL - 954
Elicia Theophilus (Lead)
Cincinnati, OH - 513, 859
Emme Jeffries (Lead)
Manhattan, NYC - 917, 646
Michael Burkett (Lead)